Liners from Quills n things website? please read.. - Hedgehog Central Hedgehog pet care & owner forum
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Old 09-22-2013, 02:36 PM   #1 (permalink)
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Default Liners from Quills n things website? please read..

i ordered liners from this website almost a month ago and i received a reply after she made the liner that they were shipped but would be here at the end of the week or the beginning of next week.. that was september 10th. i've already paid her and im getting worried.. theyre shipped from canada (where i live) so i dont know why its taking so long. anyone order from there before?
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Old 09-22-2013, 04:23 PM   #2 (permalink)
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It's always best to contact the seller with any questions. Nikki is very reliable and you have no worries about her.

If it was mailed regular parcel post, 12 days is not at the point of worry yet. Although they say on the website 2 - 9 days, that is 9 business days which doesn't include weekends.

I'm sure Nikki will see this, and the tracking number will say where the parcel is.
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Old 09-22-2013, 08:23 PM   #3 (permalink)
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Hi Emily I emailed you back saying that your order has been mailed. It was sent as a small packet and there is no tracking number. I guarentee all my orders and if for some reason it doesn't arrive by the end of this up coming week I will either replace the order or refund your money. I have only ever had one parcel go missing, and it showed up here 5 months after I mailed it. I had already replaced the order. I only get tracking numbers if the buyer asks for one because that raises the shipping cost. I'm sorry that its taking so long to get there.
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Old 09-23-2013, 10:30 AM   #4 (permalink)
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I ordered from Nikki all the time and never had any problems. Nikki's customer service is amazing, she's always going out of her way to make sure you're happy with her products. Don't worry, you will not regret ordering from her!!
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Old 09-26-2013, 05:48 PM   #5 (permalink)
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I got the liners today they were awesome and sooo cute Rosie loves them and she was snuggled up inside it after she had her bath today! She even made a little one to go with them very impressed thanks Nikki!!
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Old 09-26-2013, 06:44 PM   #6 (permalink)
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Thank you Emily, I'm so glad they finally got there.
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