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Old 05-07-2019, 03:48 PM   #11 (permalink)
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I tried and still didn’t work. But I had added that picture before and I didn’t have an issue.
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Old 05-07-2019, 03:50 PM   #12 (permalink)
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So I asked my mum for some help, and when she tried to attach a picture there is a red bar that says the sum of attachments is 9.98mb even though we haven't attached any yet.

So when we do attach a file, the size of the file being uploaded exceeds the quota allowed, but we don't know what the quota is based on?

Is the quota based on files that I have already uploaded previously?
If so how can we manage these? To see what I have previously uploaded so I can remove some to be able to add more pictures?

Thank you

Last edited by Ria; 05-07-2019 at 03:56 PM.
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Old 05-07-2019, 03:57 PM   #13 (permalink)
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Quote:
Originally Posted by hcentral View Post
Can you grab me a screenshot of this?
Also, can you provide screenshots of the process that you're using.
I'll see if I can get this replicated.

Ed
When we tried to paste the screenshot into the text box we get an error message saying that the text is too long and to shorten it!
So I cropped it so that the bit needed was still there, and pasted it, it let me post it but comes up as a broken image, so I just got rid of it

Can you PM me your email so that I can email you screenshots?

Last edited by Ria; 05-07-2019 at 04:06 PM.
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Old 05-07-2019, 09:58 PM   #14 (permalink)
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Quote:
Originally Posted by Ria View Post
So I asked my mum for some help, and when she tried to attach a picture there is a red bar that says the sum of attachments is 9.98mb even though we haven't attached any yet.

So when we do attach a file, the size of the file being uploaded exceeds the quota allowed, but we don't know what the quota is based on?

Is the quota based on files that I have already uploaded previously?
If so how can we manage these? To see what I have previously uploaded so I can remove some to be able to add more pictures?

Thank you
That is the same error message I was explaining that I am receiving.

Yes, it is the sum of all attachments together exceeding allowable memory for the forum. This is why I was asking the Admin if there are other options than deleting old pics. By deleting old pics, it makes some of those forum threads nonsensical because the comments are all about the photo posted.

You can manage and delete your attachments (to answer your question). You click on "User CP" at the top of the screen. Then on the left side at the bottom you will see a clickable link called "Attachments."
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Old 05-11-2019, 07:59 PM   #15 (permalink)
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Quote:
Originally Posted by hcentral View Post
Quote:
Originally Posted by Ria View Post
Yea thats how I'm doing it on the laptop. It says its added them and its not there.
Can you grab me a screenshot of this?
Also, can you provide screenshots of the process that you're using.
I'll see if I can get this replicated.
Ed
I got a screenshot shot but I can’t attach it to show you! Lol It says I exceeded my quota by 25.5KB and gives me a link to view my picture. I’ve tried cropping picture and still doesn’t work.
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Old 05-14-2019, 06:41 AM   #16 (permalink)
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So the problem with uploading pictures is still being worked on? Maybe I’m the only one still having an issue.
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Old 05-14-2019, 09:45 AM   #17 (permalink)
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No. The issue is still there I just cant see a way to fix it without making past post make no sense.
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Old 05-14-2019, 10:57 AM   #18 (permalink)
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I'll get this reported.
Seems like the image won't appear.

Please standby for more updates.

Ed
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Old 05-14-2019, 11:15 AM   #19 (permalink)
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Quote:
Originally Posted by hcentral View Post
I'll get this reported.
Seems like the image won't appear.

Please standby for more updates.

Ed
Thanks Ed!
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Old 05-17-2019, 08:36 AM   #20 (permalink)
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Hello there,

Got back from the techs.
It seems like if you want the signature image to show, it's not enough to just have one uploaded. You also have to hit "Insert Signature Picture" to have the proper bbcode added to your signature.

Ed
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